Writing Effective E-Mail: Top 10 Tips

http://jerz.setonhill.edu/writing/e-text/email/

1. Write a meaningful subject line.
2. Keep the message focused.
3. Avoid attachments.
4. Identify yourself clearly.
5. Be kind — don’t flame.
6. Proofread.
7. Don’t assume privacy.
8. Distinguish between formal and informal situations.
9. Respond Promptly.
10. Show Respect and Restraint.